Claim Information / Reporting

Reporting A Claim 

MRPIUA and Eberl Claims Services have teamed up to develop numerous ways for our customers and agents to report a claim.  We realize that claims are traumatic so we want to maximize the ease in reporting any claims.  Claims may be reported by:

  • InsuranceNow Website - Agents may use the Agent Portal to submit a Loss Notice.
  • Phone - New claims may be reported by calling 1-866-634-4465. Please report claims promptly, our call center is staffed 24 hours a day, seven days a week.
  • MRPIUA Claim Reporting Email - Access to claim reporting email. [email protected] 
  • MRPIUA Claim document Email-  m[email protected]
  • Fax - New claims may be faxed to 1-877-786-7275

Claims Reporting FAQs


What information is needed when reporting a claim?

  • Policy Number
  • Named Insured on the Policy
  • Date, Time and Location of the damage or loss
  • Description of the damage
  • All contact information for the Insured and/or their representative
  • If multiple buildings, please specify which buildings are damaged with specific addresses

For General Questions and Inquiries concerning your claim please call: 1-877-200-7461